Shipping policy

Shipping Policy

Last Updated: 28.5.26

Thank you for shopping with Manvaya. We are committed to delivering your order safely and on time. Please review our shipping policy below.

1. Order Processing

All orders are processed within 1–3 business days (excluding Sundays and public holidays).
Orders placed after business hours will be processed the next working day.
During peak seasons or sale periods, processing times may be slightly extended.

Once your order is shipped, you will receive a confirmation email/SMS with tracking details.

2. Shipping Time

Estimated delivery timelines:

Metro Cities: 2–5 business days
Other Cities & Towns: 4–8 business days
Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

3. Shipping Charges

We may offer free shipping on select products or above a minimum order value.
Standard shipping charges (if applicable) will be displayed at checkout before payment.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number via email/SMS. You can track your shipment directly on the courier partner’s website.

If you do not receive tracking details within the expected timeframe, please contact us.

5. Delivery Issues

Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or non-delivery due to incorrect information provided by the customer.

If delivery fails due to:

Incorrect address
Unavailability of recipient
Refusal to accept order

Additional re-shipping charges may apply.

6. Damaged or Tampered Packages

If you receive a damaged or tampered package:

Do not accept the delivery if visibly damaged.
Take clear photos/videos of the package.
Contact us within 24 hours of delivery at support@[yourbrand].com.

We will assist you as per our Return & Refund Policy.

7. International Shipping

Currently, we ship within India only. For international shipping requests, please contact us directly.